Help center
Questions you might have
The most common questions about downloads, connections, accounts and plans.
Where is the safest place to download QuickQ?+
Use the official channel or your system app store, and check the developer and version before installing.
The app opens but will not connect. What now?+
Check your local network, system network permission and account status, then try another route.
How many devices can one account use?+
It depends on your plan; check the current limit at checkout or in your account.
Where can I see subscription prices?+
Prices and offers can change; the official checkout page shows the current details.
Will my account work on a new phone?+
Yes. Install the app and sign in with the same account; remove an old device first if you reach the limit.
Why does speed vary at different times?+
Speed depends on your local network, distance, route load and the destination site; compare different routes.