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Installation and permissions differ slightly by system. Find the key points for your device below.

Windows PCs

Allow the required network components. If you cannot connect, check firewall or security software.

Mac computers

Allow the network configuration in System Settings; reconnect after switching Wi-Fi.

iPhone and iPad

Allow the network configuration on first connect; check status in Settings.

Android phones and tablets

Exclude the app from battery optimisation so the system does not stop it in the background.

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